Client Security Solution WER patch for Windows Vista (32-bit) version 1.0 Installation Readme Introduction ============ This patch resolves an issue in Windows Vista (32-bit) where an error message is reported in system application event log for the faulting application "SearchProtocolHost.exe" and faulting module "tvtpwm_windows_hook.dll". Supported systems (must have Client Security Solution 8.2X) ========================================================== - ThinkPad Reserve Edition - ThinkPad G41, G50 - ThinkPad R50, R50e, R50p, R51, R51e, R52, R60, R60e, R61, R61e, R61i - ThinkPad T43, T43p, T60, T60p, T61, T61p - ThinkPad X32, X40, X41, X41 Tablet, X60, X60s, X60 Tablet, X61, X61s, X61 Tablet, X300 - ThinkPad Z60m, Z60s, Z60t, Z61e, Z61m, Z61p, Z61t - ThinkPad R400, R500 - ThinkPad SL300, SL400, SL500 - ThinkPad T400, T500 - ThinkPad W500, W700, W700ds - ThinkPad X200, X200s, X200 Tablet - ThinkPad X301 - ThinkCentre A35 (type 8139) - ThinkCentre A50 (type 8084, 8085, 8126, 8147, 8148, 8149, 8174, 8175, 8176, 8177, 8178, 8089, 8090, 8320, 8419) - ThinkCentre A50p (type 8192, 8193, 8194, 8195, 8196, 8197, 8432, 8433) - ThinkCentre A51 (type 8105, 8107, 8109, 8117, 8119, 8121, 8122, 8123, 8124, 8129, 8131, 8132, 8133, 8134, 8135, 8136, 8137, 8138, 8424, 8425, 8428, 9212) - ThinkCentre A51p (type 8420, 8421, 8422, 8423, 8426, 8427) - ThinkCentre A52 (type 8153, 8154, 8155, 8156, 8157, 8158, 8159, 8160, 8161, 8162, 8163, 8164, 8165, 8166, 8167, 8168, 8169, 8170, 8287, 8288, 8289, 8296, 8297, 8298, 8326, 8327, 8328, 8329, 8340, 8341, 8342, 8343, 8344, 8380, 8381, 8382) - ThinkCentre A53 (type 8701, 8702, 8970, 8973, 8980, 8983, 8992, 8995, 9276, 9277, 9286, 9287, 9378, 9387, 9628, 9635) - ThinkCentre A55 (type 8705, 8706, 8972, 8975, 8982, 8985, 8994, 9265, 9636, 9638, 9640, 9641) - ThinkCentre A57 (type 9702, 9703, 9704, 9708, 9788, 9789, 9794, 9807, 9851, 9853, 9859) - ThinkCentre A57e (type 6306) - ThinkCentre A58 (type 7515, 7522, 7523, 7560, 7569, 7610, 7611, 7705, 7706, 7715, 7718, 7719, 7721, 7749, 7773, 7774, 7799) - ThinkCentre A60 (type 8013, 8700, 8976, 8979, 8986, 8991, 9266, 9269, 9282, 9283, 9374, 9383, 9384, 9631, 9646, 9647, 9694, 9695) - ThinkCentre A61 (type 9120, 9127, 9126, 9128, 9129, 9130, 9134, 9135, 9136, 9137, 9139, 9140, 9141, 9142, 9143, 9144, 9156, 9157, 9158, 9169, 9171, 9189, 9191) - ThinkCentre A61e (type 6416, 6417, 6418, 6449, 6453, 6495) - ThinkCentre A62 (type 7057, 7061, 7062, 7090, 7092, 9342, 9344, 9354, 9426, 9486, 9624, 9707, 9787, 9804, 9945, 9353, 9421, 9485, 9623, 9625, 9705, 9786, 9795, 9935, 9946, 9953) - ThinkCentre E50 (type 8290, 8291, 8292, 8293, 8294, 8295, 8469, 8472, 8473, 8474, 8708, 8709, 8710, 8711, 8719, 8771, 8772, 8773, 8774, 8776, 8777, 8778, 8779, 8817, 8818, 8819, 9214, 9215, 9216, 9217, 9218, 9219) - ThinkCentre E51 (type 8463, 8464, 8465, 8466, 8467, 8468, 8712, 8713, 8714, 8715) - ThinkCentre M50 (type 8128, 8185, 8186, 8187, 8188, 8189, 8190, 8413, 8414, 8415, 8430, 8431) - ThinkCentre M50e (type 8179) - ThinkCentre M51 (type 8095, 8096, 8097, 8104, 8106, 8108, 8118, 8120, 8141, 8142, 8143, 8144, 8145, 8146) - ThinkCentre M51e (type 9213) - ThinkCentre M52 (type 8099, 8110, 8111, 8112, 8113, 8114, 8115, 8116, 8211, 8212, 8213, 8214, 8215, 9210, 9211) - ThinkCentre M52e (type 8299) - ThinkCentre M55 (type 6486, 6487, 6488, 6489, 8009, 8010, 8011, 8012, 8791, 8792, 8793, 8794, 8795, 8796, 8797, 8798, 8799, 8800, 8801, 8802, 8803, 8804, 8805, 8806, 8807, 8808, 8810, 8811, 8812, 8813, 8814, 8816) - ThinkCentre M55e (type 6490, 6491, 9278, 9279, 9288, 9379, 9380, 9389, 9632, 9637, 9642, 9643, 9644, 9645, 9648, 9649) - ThinkCentre M55p (type 6487, 6488, 8792, 8794, 8796, 8798, 8800, 8802, 8804, 8806, 8808, 8811, 8813, 8816) - ThinkCentre M57 (type 6008, 6010, 6019, 6062, 6065, 6066, 6068, 6069, 6071, 6072, 6074, 6075, 6076, 6077, 6079, 6081, 6082, 6086, 6087, 6089, 9172, 9174, 9181, 9182) - ThinkCentre M57e (type 6176, 6177, 6178, 6179, 6305, 7064, 7065, 7066, 7094, 7096, 7098, 9349, 9356, 9357, 9358, 9359, 9438, 9439, 9481, 9482, 9487, 9488, 9489, 9622, 9948, 9949, 9952) - ThinkCentre M57p (type 6064, 6067, 6073, 6078, 6088, 9011, 9012, 9013, 9014, 9018, 9019, 9071, 9087, 9088, 9089, 9096, 9160, 9162, 9163, 9164, 9193, 9194, 9196, 9303) - ThinkCentre M58 (type 6139, 6175, 6239, 6258, 6302, 6303, 7174, 7187, 7244, 7354, 7348, 7355, 7359, 7360, 7373, 7626, 7627, 7628, 7637, 7638, 7639, 8820, 8910, 9960) - ThinkCentre M58e (type 7258, 7259, 7260, 7267, 7268, 7269, 7270, 7279, 7280, 7290, 7296, 7298, 7303, 7304, 7306, 7307, 7408, 7413, 7487, 7491, 7506, 7508, 7514) - ThinkCentre M58p (type 6136, 6137, 6138, 6209, 6234, 7220, 7188, 7345, 7346, 7347, 7356, 7357, 7358, 7483, 7484, 7479, 7629, 7630, 7635, 8336, 8338, 9961, 9964, 9965) - ThinkCentre S50 (type 8086, 8087, 8088, 8094, 8127, 8183, 8184, 8416, 8417, 8418, 8429) - ThinkCentre S51 (type 8098, 8171, 8172, 8173) - ThinkStation D10 (type 6427, 6493) - ThinkStation S10 (type 6423, 6483) - ThinkStation D20 (type 4155, 4158, 4218) - ThinkStation S20 (type 4105, 4157, 4217) This update for Client Security Solution may also work with other systems that meet the system requirements. However, no testing has been done with these systems and no support is provided for using Client Security Solution on any system other than those listed as a "Supported system". System requirements =================== - Update your system to the latest BIOS - 1.5 GB of free space on your hard drive (1.5 GB required for installation) - 512 MB of memory recommended - Microsoft Windows Vista (32-bit) with Service Pack 1 - 8 MB of VRAM shared memory set in BIOS New in this release =================== - This patch fixes a Windows Error Reporting issue. Software versions to use with this release ========================================== Software needed to operate the Client Security Solution program include the following: - Client Security Solution Version 8.2X Verifying the version of the Client Security Solution Version 8.2 patch: ======================================================================== To verify the version: 1. Right click on the downloaded file and select Properties from the drop-down menu. 2. Select the Details tab. 3. The version will be listed next to the Product Version heading. Downloading the package ======================= To download this code, complete the following procedure: 1. Click the file links to download the files from the Web page. 2. When prompted, select a drive and directory in which to save the downloaded files. Installing the package ====================== 1. Click Start, then click Start Search. 2. Type csswerpatch.exe in the search field, then click Search Everywhere. This will locate the file you just downloaded. 3. Double-click the csswerpatch.exe icon. You may see a dialog stating "A program needs your permission to continue". If you see this dialog, click Continue. 4. Follow the onscreen instructions to complete the installation. 5. Reboot system. Trademarks ========== The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo ThinkCentre ThinkPad ThinkVantage Rescue and Recovery Client Security Solution Microsoft, Windows and Windows NT are trademarks or registered trademarksof Microsoft Corporation in the United States, other countries or both. Other company, product, and service names may be trademarks or service marksof others. THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LENOVO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, LENOVO GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. (C) Copyright Lenovo 2006, 2007, 2008,2009.